Sunshine Comfort Guarantee Policy
Mattress 90 day Layer Exchange
Sunshine Mattress Co. knows an incredible night's rest starts on the perfect mattress. Our dual sided design allows each sleeper to customize the support level of their side of the mattress. Depending on your selection, some Sunshine Mattresses have multiple firmness levels built right in! It's as simple as unzipping the cover and making the necessary changes.
Don't rush to make changes though, give you body time to adjust to the newfound comfort. We recommend a minimum 14 nights. After that, we are just a phone call or email away to discuss your options.
Exchanges & Returns:
Contact us within 14 days of receipt in order to discuss the specific details of our return policy further. Please remember that In order to be eligible for a return, certain conditions must be met:
- For hygienic reasons, the item in question must be unused, unopened and in its original packaging.
- Gift Cards, Promotional Items and Shipping costs are non-refundable. If you receive authorization to return an item, the cost of return shipping will be deducted from the total amount of the refund.
- Sunshine cannot guarantee that we will receive the returned item(s) since we rely on third parties to process these shipments. If an item becomes lost in transit, Sunshine cannot be held responsible for this loss. Please contact the shipping company for clarification and resolution.
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